1. Which steel do you adopt?
We adopt P20, 718, NAK80, 1.2311,1.2344, H13,8407,S136 and SKD61 series of steel. The steel is from famous suppliers such as LKM,ASSAB.

2. How long is the cycle of manufacturing mould?
4 – 6 weeks under most conditions, which depends on the size and structure complication of the mould.

3. Do you have any export and cooperation with famous companies?
Our 70%export rate is covering 30 countries markets.
Such as North America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, Mid East, Eastern Asia, Western Europe,We are Constantly optimizing our service and quality to convince more and more clients.As far as we have set long term business friendship with famous company Lowes(USA), AD-TECS(Korea)Piaggio (Italy)

4. If we confirm the order, how will you go with our order? How is your management system for mould making?
We have a complete management system. From order confirmation to shipment, our project dept. will take charge of the order wholly. We will report the order status periodically.

The following is our mould production flow chart:
-Product design
-Customer confirm the product design, then start the mould design
-After the mould design confirmation, then place the production list
-Mould base and components purchasing and production
-Follow the tooling process by processing dept.
-1st Mould testing (or 2nd Mould testing if necessary), check the product dimension and take down the mould testing report.
-Send the testing sample to customer for improvements or confirmation, and instruction of mould shipping.
-Mould packing and shipment, together with mould operation instruction, mould assembling drawing, spare parts list and mould quality certificate.

5. Do you have the checking system to make sure the mould quality?
We have a complete management system. Our project dept. will arrange mould checking and supply the checking report in detail. Only when the mould is qualified, can the mould be shipped out.

6. What's the warranty of the mould?
The warranty of the mould is different according to the different steel material we choose and different heat treatment. Because the hardness of the mould is different.

7. How can I get after service for our mould?
If there is a problem that has to be serviced under the warranty obligation, a change has to be done to the mould on customer's request, the necessary preparations are done in our factory. And we will offer all the electrodes and one set of spare parts for free.

Any more questions, Feedback or Suggestion email us.